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Resources & FAQs

A little clarity
goes a long way.

You don’t need to know every technical term to start. Use these guides to prepare useful questions and make the first conversation more productive.

BEFORE YOUR ASSESSMENT

Bring the essentials.
We can build from there.

It’s fine if you don’t have everything yet. Start with what you know and tell us what is still uncertain.

Download the checklist
  • Your town or county and type of premises
  • Recent electricity bills, if available
  • Main appliances and typical hours of use
  • What you want to keep running during an outage
  • Details of any existing solar or backup equipment
  • Known roof/access restrictions or tenancy permissions
  • Your priorities, approximate budget and preferred timing

COMPARING PROPOSALS

Make sure you’re comparing
the same job.

01

The purpose & assumptions

Check which loads, operating hours and backup priorities the proposal addresses. Ask how any estimate was developed.

02

The equipment & scope

Compare actual model information, component compatibility, supporting equipment, installation work and exclusions.

03

The handover & terms

Review the documentation, operating guidance, warranty terms and any stated support arrangements for the proposed equipment.

COMMON QUESTIONS

A useful
starting point.

For questions about a specific site or product, talk to us .

How do I know what size system I need?

Your appliance loads, usage times, site conditions and priorities help shape a design. A recent bill is useful context, but a bill amount alone does not establish the right system size.

Will solar keep my power on during an outage?

Not every solar system provides backup. Suitable equipment, operating modes, selected backup loads and storage where required need to be considered together. Tell us what you want to keep running.

Are Home, Home Plus and Pro fixed packages?

No. These are starting points for discussing different needs. Models, capacity, installation scope and price are proposed after reviewing your requirements.

Can I ask for design or installation separately?

Yes. Explain what is already in place and which stage you need help with. We can discuss a suitable assessment, design or installation scope.

Can a system be expanded later?

Expansion depends on the chosen equipment, compatibility, site space and electrical design. Mention likely future needs early so they can be considered before decisions are made.

Do you supply particular brands or models?

The website explains product categories. Ask us about your application and any preferred equipment; availability, specifications and support terms are confirmed in the proposal.

Which locations do you serve?

Orvane provides solar services in Kenya. Share your town or county so we can confirm site access, assessment arrangements and installation logistics before committing.

How do I get a quotation?

Start with your location and requirements. We will discuss the information needed and a suitable assessment or design scope before a quotation is agreed.

A CONVERSATION COMES FIRST

Still have a question?

A first conversation is welcome, even if you are still exploring.

Talk to Orvane